At Pond Works, we are incredibly proud to share that we were selected as the 2025 Regional Aquascape Business Person of the Year – Australia Region by the Aquascapes Team.
Out of Aquascape businesses across the globe, eight winners worldwide were choses to represent their region. To be recognised among the best pond builders and water feature specialists internationally is an honour that reflects the time taken refining our systems, strengthening our customer journey and building a robust pond maintenance division alongside our construction projects.
For our clients across Brisbane, Sunshine Coast, Gold Coast and the greater South East Queensland, this award confirms what we have always believed which is that excellence in pond construction and pond maintenance starts behind the scenes with strong systems, clear communication and a commitment to long-term relationships.
From Pond Builders to Industry Leaders
Pond Works began as passionate pond builders, designing and constructing custom water features that bring life, movement and habitat into outdoor spaces. Over time we recognised a crucial gap in the industry.
A beautiful pond is only as good as the maintenance that supports it.
Rather than focusing solely on construction we intentionally developed a professional pond maintenance business with structured systems, scheduled service programs and clear client communication pathways.
The dual focus on:
- Custom pond construction
- Long-tem pond maintenance services
- Customer education and support
- Proven operational systems
is what set us apart.
Building a Pond Maintenance Business with Sustainable Systems
One of the key reasons we were recognised internationally was the strength of our internal systems.
Many pond builders struggle when transitioning from installation-only projects to ongoing service programs. We invested heavily in:
- Documented operational procedures
- Scheduling systems
- Customer journey mapping
- Clear onboarding processes
- Service and communication standards
This allowed us to build a sustainable pond maintenance division and not just a reactive cleaning service.
Our maintenance clients know exactly what to expect. From the first enquiry to ongoing servicing, the experience is consistent, professional and transparent. That trust is what fuels referrals, repeat work and long-term relationships.
Representing Australia at Utahmonium 2025
As part of the award, we were invited to an exclusive global gathering in October 2025 known as Utahmonium which was hosted in breathtaking Utah during the peak of Autumn.
With Utah ablaze in colour, eight regional winners from around the world came together for:
- Business seminars
- Operational deep dives
- Leadership discussions
- Networking with high-performing Aquascape businesses
- Behind-the-scenes look at successful operations
The experience was more than a celebration. It was a masterclass in what it takes to build an award-winning pond business.
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Why This Matters for Our Clients
Awards are wonderful but what matters most is what they represent.
Being names the 2025 Regional Aquascape Business Person of the Year signals that:
- We operate at an international standard.
- Our pond construction projects are backed by professional systems.
- Our pond maintenance services are structured, reliable and scalabe
- We prioritise long-term relationships over on-off installs.
- We invest in continuous improvement and global learning.
For homeowners, schools, commercial clients and property managers, this means peace of mind. You pond isn’t just being built, its also being supported by a team that understands the full lifecycle of a water feature.
The Future of Pond Works
This recognition has strengthened our commitment to:
- Raising the standard of pond building in Australia
- Expanding our professional pond maintenance programs
- Continuing to refine our internal systems
- Investing in team training and leadership
- Delivering exceptional customer journeys
We are incredibly grateful to the Aquascapes Team for this honour and to our clients who trust us with their water features year after year.
Most importantly we are just getting started.
If you’re looking for an award-winning pond builder or reliable pond maintenance service in Brisbane, Sunshine Coast, Gold Coast or in the wider South East Queensland region, we would love to help.
